Skip to Content

Administrative Professionals Day Conference - Cultural Awareness & Generational Diversity

Dates:April 26, 2017  Session Calendar
Meets:W from 8:30 AM to 1:00 PM
Location:IB 126 - Pendleton Campus, IBDC Building
Instructor:Ava Smith
Fee: $79.00

Sorry, we are no longer accepting registrations for this course. Please contact our office to find out if it will be rescheduled, or if alternative classes are available.


April 26, 2017   *   8:30 AM TO 1 PM

(Breakfast & Lunch Included)

Download our brochure

Dealing with cultural awareness and generational differences in the workplace means understanding and relating effectively with people who are different than you. The ability for a diverse group of people to build strength and unity through their diversity is the power that drives organizations to succeed.  Our Administrative Professionals Day program will feature the following two sessions:

Cultural Awareness

Cultural awareness is the ability to recognize the different beliefs, values and customs that someone has based on that person's origins, and it allows a person to build more successful personal and professional relationships in a diverse environment. A person's state, region or country of origin and local customs heavily influence cultural background.  This session is for everyone from entry level to management. It provides clarity on definitions, an overview of diversity, the socialization process, understanding similarities and differences, the benefits of cultural awareness, generational differences, and awesome break-out sessions.   

Generational Differences in the Workplace

Discussions of workplace diversity tends to start with the topics of race, ethnicity, gender, sexual orientation, and disability. However, with so many different generations at work at the same time, the workplace is impacted in a major way. During this session, each generation will be discussed, in-depth, and the expectations and potential conflicts will be highlighted. In addition, you’ll learn solutions that can provide ways to help create a better environment.


        Administrative Assistant

        Business/Office Managers

        Customer Service Representatives

        Executive Assistants

        Front Desk Staff

        HR Coordinators, Specialists, Associates

        Meeting Planners

        Office Assistants and Clerks

        Office Managers

        Anyone You Wish to Honor! 

 Top 6 Reasons You Should Attend to Learn the Benefits of Diversity at Work.

1.       An organization’s success and competitiveness depends upon its ability to embrace diversity and realize the benefits.

2.       Organizations employing a diverse workforce can supply a greater variety of solutions to problems in service, sourcing, and allocation of resources.

3.       Employees from diverse backgrounds bring individual talents and experiences in suggesting ideas that are flexible in adapting to fluctuating markets and customer demands.

4.       A workforce composed of different age demographics creates an environment where each generation brings different skills and talents to the table. 

5.       A diverse workforce that feels comfortable communicating varying points of view provides a larger pool of ideas and experiences.

6.       Companies that encourage diversity in the workplace inspire all of their employees to perform to their highest ability.  

Register online or call (864) 646-1700.

08:21:53.69 ACECODE.ONPROCESSINIT coursestatus