Computer Service Technician
CompTIA A+ Certification Course Description:
In this instructor-led program, you'll gain the needed knowledge of
basic computer hardware and operating systems. You'll cover the essential
principles of installing, building, upgrading, repairing, configuring,
troubleshooting, optimizing, diagnosing, and preventive maintenance, and you'll
learn elements of customer service and communication skills necessary to work
with clients. Class will prepare students for the CompTIA® A+® Certification
exams. Cost includes textbooks/toolkit.
CompTIA A+ Certification
Upon completion, a student will also have the necessary skills to take
the CompTIA A+ Certification Exam. The CompTIA A+ Certification is the industry
standard for computer support technicians. It tests for the fundamentals of
computer technology, networking and security, as well as the communications
skills and professionalism now required of all entry-level IT professionals.
Testing is administered by Pearson Vue. Exam vouchers are included with the texbook.
Course Outline - 50 hrs:
Upon successful completion of this course, students will be able to:
- Identify the components of standard desktop personal computers.
- Identify fundamental components and functions of personal computer
- Identify best practices followed by professional personal computer
- Install and configure computer components.
- Install and configure system components.
- Maintain and troubleshoot peripheral components.
- Troubleshoot system components.
- Install and configure operating systems.
- Maintain and troubleshoot installations of Microsoft Windows.
- Identify network technologies.
- Install and manage network connections.
- Support laptops and portable computing devices.
- Support printers.
- Identify personal computer security concepts.
- Support personal computer security.
Entry Requirements/What to Expect
Prerequisites - Students taking this course should have the following
skills: end-user skills with Windows®-based personal computers, including the
ability to: browse and search for information on the Internet; start up, shut
down, and log on to a computer and network; run programs; and move, copy,
delete, and rename files in Windows Explorer. Students should also have basic
knowledge of computing concepts, including the difference between hardware and
software; the functions of software components, such as the operating system,
applications, and file systems; and the function of a computer network. An
introductory course in a Windows operating system, or equivalent skills and
knowledge, is required.
Note: Individuals who are not working in the IT field
or have experience in the IT field will be required to participate in an
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Not Currently Scheduled
These courses are not currently scheduled, but may be offered at a future date. Click the course Title link for more information.
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